Privacy Statement Flamefix – Making Wood Biologically Fire-Safe
Your data in trusted hands.
We consider your privacy important and handle your personal data carefully. Do you request a quote or information, visit our website, subscribe to a newsletter, are you a customer with us, or have contact with us in another way? Then we need your data. We find it important that you know what we do with your personal data and what your rights are. So you can trust that your data is in good hands with us.
Which data do we use?
Usually, we ask for your name, address, email address, and phone number. Sometimes we also ask for other data, such as your job or company name, so we can help you as best as possible with our response. You provide this data to us yourself.
We use cookies.
With cookies, we ensure that information on our website is quickly and easily retrievable, and cookies are also necessary for the security of our website. Additionally, we can track your visit to the website, allowing us to show or send information, offers, and advertisements that suit you. The information from cookies also helps us determine which marketing efforts or channels contribute the most to the sales of our products and services.
Do you receive emails from us? We can register your click behavior in our emails. For example, to see if an email has been opened and which links and articles you clicked on. This way, we make our emails more relevant to you.You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information through your browser settings. For an explanation, seehttps://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
What do we use your data for?
We use your data as permitted by law and regulations. We use your data to:
Our website and/or service do not intend to collect data about website visitors under 16 years old unless they have permission from parents or guardians. However, we cannot check if a visitor is over 16. We advise parents to be involved in their children's online activities to prevent data collection about children without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us at info@flamefix.nl, and we will delete this information.
How do we ensure your data is safe with us?
Our website, app, and IT systems are well secured. We continuously take measures to prevent misuse of your data. Our employees have also received clear instructions on how to handle your data. Do you discover a vulnerability in our internet services? You can report it via info@flamefix.nl. We appreciate it if you let us know so we can take measures and work together to improve the security of our data and systems.
How long do we retain your personal data?
We retain your data as long as we need it for the purposes for which we collected it or for which we may reuse it. Or as long as required by law. If we no longer need the data for the purposes described in this privacy statement, we may still retain the data for legal proceedings or for historical or scientific research or statistical purposes. After that, we delete your data, or we anonymize your data. When we anonymize your data, we remove all information that refers to you. The data can no longer be linked to you. The anonymous data helps us get a better picture of our risks, products, and services.
Sharing personal data with third parties
Flamefix only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Your rights
Your rights are regulated by law. You may:
Let us know if you want to exercise your rights.
You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@flamefix.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
How we secure personal data
Flamefix takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or there are indications of misuse, please contact us via info@flamefix.nl.
Do you have a question, tip, or complaint?
Send an email to info@flamefix.nl. You can also send a letter to:Flamefix
Noordkade 42
2742 EW Waddinxveen
The Netherlands
info@flamefix.nl
Flamefix is a brand name of HF WoodProtect, located at Noordkade 42, 2742 EW, Waddinxveen, The Netherlands. Flamefix is responsible for the processing of personal data as shown in this privacy statement.
Can't we resolve it together?
Submit your complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).**We may change this privacy statement.**This is allowed, for example, if there is a change in laws or regulations. Or if we develop new products or services. You can always find the latest version on our website. This latest version is from May 31, 2024.
Great that you have taken the step to a more sustainable and safe wood treatment.
